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Email Support

For account issues, billing questions, technical problems, and general inquiries.

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Support Email
Response Time
We respond within 24 hours Active
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Support Hours
Monday – Friday, business hours (PT)

Browse by topic

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Getting Started

Set up your first waitlist, configure your referral program, and embed the widget on your site.

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Referral Programs

Configure referral tiers, set reward thresholds, and track referral attribution per channel.

View guide →
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Analytics & Attribution

Understand your signup sources, conversion rates, and campaign performance data.

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Widget Integration

Embed Spynra Launch on Webflow, Framer, WordPress, or any custom site via JS snippet or iframe.

View docs →
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Billing & Plans

Upgrade, downgrade, or cancel your plan. View invoices and manage your subscription.

View guide →
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Email Sequences

Set up automated confirmation and nurture emails for your waitlist participants.

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Common questions

Create a free account — no credit card required. You can build and publish your first waitlist campaign in under 10 minutes. The free tier supports up to 100 participants.

You pay a fixed monthly fee regardless of how many signups you collect. No per-participant charges, no surprise invoices. See all plans →

Yes. Spynra Launch provides a lightweight JavaScript widget you can embed on any site — Webflow, Framer, WordPress, or custom HTML. See the widget documentation for setup instructions.

Go to your dashboard, open a project, and click the Export CSV button at the top right of the waitlist view. Your full participant list — name, email, referral count, signup date, and position — downloads instantly. No email required.

Open your dashboard and scroll to the Billing & Plan section at the bottom. Click Cancel Plan and confirm. Your account moves to the free plan immediately — no cancellation fees. Your data is retained. For any billing issues, email hello@spynra.com.

Still need help? Drop us a line and we'll get back to you within 24 hours.

✉ Email Support